Conflict in the Workplace
Nabenet’s training packages are customised to each industry and employers’ needs.
Various learning styles will be used to deliver the workshop to enable variety to learning, catering for all learning styles; and allowing integration of skills and knowledge:
Learning material
- support documents/worksheets/handouts
- workbook/participant guide
Learning activities
- group discussions
- case studies
- individual tasks
The program covers
- improve internal communication with co-workers
- helpful/unhelpful phrases
- common barriers and overcoming them
- listening and body language
- levels of conflict
- good vs. bad conflict
Session duration:
Option 1 1-1.5 hours short/sharp sessions dealing with the basics and some short role playing
Option 2 Half day workshops